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ChangiAirport Group (Singapore) Pte Ltd (CAG) was formed on 16 June 2009 and the corporatisation of Changi Airport followed on 1 July 2009. As the airport company managing and developing Changi Airport, CAG undertakes key functions focussing on airport operations and management, air hub development, commercial activities and airport emergency services. Over the past three decades, CAG -previously part of the Civil Aviation Authority of Singapore -has successfully established Changi Airport as the world’s mostawarded airport. With more than 540 accolades under its belt, Changi has come a long way since its humble beginnings in 1981, when Terminal 1 first opened. One of the world’s busiest international airports today, Changi Airport is a major air hub in Asia.It handled close to 60 million passenger movements in FY2016/17, serving about 100 airlines flying to more than 380 cities worldwide. With 76,000 square metres of commercial space across its three terminals, Changi Airport is also one of Singapore’s best places for shopping and dining. Increasingly, the airport has become a favourite haunt for Singapore residents, especially families. To grow its overseas business, CAG invests in and manages foreign airports through its subsidiary Changi Airports International (CAI). CAI’s objective is to build a quality portfolio of airport investments worldwide with strong markets and significant development potential. Its key business activities include investments in airports, as well as the provision of consultancy and airport management services. Today, CAI’s presence covers major economies including China, India, the Middle East, Russia and South America. At Changi Airport, there is immense pride in providing impeccable service and unrivalled capabilities to deliverthe iconic Changi Experience. More than just a model of functionality, the Changi Experience is about connecting passengers and engaging them, in ways that enhance their lives. Every journey through Changi Airport is an opportunity to bring people together and to help them realise their aspirations.